Terms of Service

Last updated: July 12, 2026

The service

Informed Running ("we", "us") provides AI-assisted run coaching at informedrunning.com: training-plan generation, physiology analysis of your synced training data, and coaching guidance reviewed by a human coach. By creating an account or using the service you agree to these terms and to our Privacy Policy.

Accounts & eligibility

• You must be at least 18 years old (or the age of majority where you live).
• Access is currently by invite. You are responsible for activity under your account and for keeping your login secure.
• Provide accurate information, coaching quality depends on it.

Connected services

You may connect third-party services (Garmin, Strava, Fitbit, Apple Health) to sync your training data. You authorize us to access that data on your behalf solely to provide the service, and you can disconnect any service at any time in Settings. Your use of those services remains governed by their own terms. Data obtained via the Strava API is used in accordance with the Strava API Agreement and is never sold or shared.

Subscriptions & billing

• Paid plans are billed by Stripe on a recurring basis until cancelled. Trial offers, where available, require a payment method and convert to a paid subscription when the trial ends unless cancelled first.
• You can cancel anytime. You keep full access through the end of the billing period you have already paid for, but cancelling does not refund that current period. Deleting your account also cancels your subscription.
• Except where required by law, payments (including for partial billing periods) are non-refundable.
• Referrals and credits. When you refer someone and they become a paying member, you may earn account credit (for example, a free month) applied to your future subscription charges. Referral rewards and any promotional credits have no cash value, are not transferable, and cannot be redeemed, exchanged, or paid out as cash. Credit applies only to charges on your own account and only while your subscription is active; unused credit has no value if your account is closed or your subscription ends. Rewards are earned only when a genuinely new member's first payment succeeds. Self-referrals, duplicate or fraudulent sign-ups, and chargebacks do not qualify, and we may withhold, reverse, or reclaim credit for abuse. We may change, pause, or end the referral program, or adjust reward amounts, at any time.

Not medical advice

Training plans, physiology estimates, and coaching text, whether AI-generated or coach-reviewed, are wellness guidance, not medical advice. Consult a physician before beginning or changing an exercise program, and stop and seek medical attention if you experience warning signs during exercise. You train at your own risk.

Acceptable use

Don't misuse the service: no unauthorized access, scraping, reselling, reverse engineering, or uploading another person's data without their consent. We may suspend accounts that violate these terms or abuse the service.

Your data

Your training data remains yours. You grant us the limited rights needed to store, process, and display it to you and your coach to operate the service, as described in the Privacy Policy. You can delete your account and all associated data at any time from Settings.

Disclaimers & liability

The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our total liability for any claim related to the service is limited to the amount you paid us in the twelve months before the claim arose. We are not liable for indirect, incidental, or consequential damages, or for injuries arising from your training decisions.

Termination

You may stop using the service or delete your account at any time. We may suspend or terminate access for breach of these terms, with notice where practicable. Sections that by their nature should survive (data rights, disclaimers, liability limits) survive termination.

Changes

We'll update this page and the date above when these terms change; material changes will be announced in-app. Continued use after changes take effect constitutes acceptance.

Contact

Questions about these terms: coach@informedrunning.com.